- PHOELIA is an individual studio. Every product is made to order, we will need 7-15 working days (excluding holidays) for brass and sterling silver products.
As for 14/18k gold products, 18k gold plated brass or sterling silver products, they require at least 3 weeks working days (excluding holidays.)
- Before placing an order, you can always send email ([email protected]) to check inventory status. Some may be in-stock products and ready to ship.
- Some products contain natural pearls and gems. Shape, size and colors may differ. For symmetrical design, we will select with discretion.
- For international orders, you will be responsible for customs duties or any additional charges that may be generated during transit.
- PHOELIA 為個人工作室，商品多為接單訂製、少有現貨。
- 部分商品包含天然複合媒材，如珍珠、礦石或其他半寶石， 每個色澤、尺寸和形狀皆獨一無二，製作時會仔細挑揀，配對成雙。