Customer Notice

  • PHOELIA is an individual studio. Every product is made to order, we will need 7-15 working days (excluding holidays) for brass and sterling silver products. 
    As for 14/18k gold products, 18k gold plated brass or sterling silver products, they require at least 3 weeks working days (excluding holidays.)
  • Before placing an order, you can always send email ([email protected]) to check inventory status. Some may be in-stock products and ready to ship.
  • Some products contain natural pearls and gems. Shape, size and colors may differ. For symmetrical design, we will select with discretion.
  • For international orders, you will be responsible for customs duties or any additional charges that may be generated during transit.


  • PHOELI為個人工作室,商品多為接單訂製、少有現貨。 
  • 部分商品包含天然複合媒材,如珍珠、礦石或其他半寶石, 每個色澤、尺寸和形狀皆獨一無二,製作時會仔細挑揀,配對成雙。
  • 國際包裹可能會有關稅或其他額外費用產生。